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SEAT CONNECT SERVICES

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Delete User / Restore factory settings

How to Delete a User on The My SEAT App

 

To delete a user on the My SEAT App, you just need to open the application on your mobile device, access the “Account” menu, then go to “Edit.” From there, click on “Vehicle Permission (Sec. User)”. 

 

Once you delete a user from your My SEAT App, the account will be untied from the vehicle, but this doesn’t mean it’s going to be deleted completely. The SEAT ID will still be present so the user can still use it for another vehicle. 

 

Managing your SEAT CONNECT Profiles

 

Different user profiles can be managed through the My SEAT App. The primary user is the person who first completed the activation after a factory reset was done. This person has unlimited access to all services.

 

The primary user can add secondary users. These people need to have a SEAT ID as well, and their permissions are controlled by the primary user, who can add and remove permissions through the SEAT app under the “Vehicle Permissions” menu.

 

There are also logged and guest users. Logged users are identified only on the infotainment system; on the SEAT app, they are referred to as guest users. 

 

Here’s a closer look at the functions that can be accessed by the different users:

 

Safety & Service

Primary User

Secondary User

Logged User

Guest User

Breakdown Call

Yes

Yes

Yes

Yes

Customer Care

Yes

Yes

Yes

Yes

Service Scheduling

Yes

No

No

No

Online System Update

Yes

Yes

Yes

Yes

Online infotainment update (Navi only)

Yes

Yes

Yes

Yes

Personalisation 

Yes

Yes

Yes

No

Activation

Yes

Yes

Yes

Yes

Private Mode

Yes

Yes

Yes

Yes

Delete User/Restore Factory Settings

Yes

Yes

Yes

Yes

Data Plan (via Store)

Yes

No

No

No

Legal Notice

Yes

Yes

Yes

Yes

In-Car store

Yes

No

No

No

Static Data Upload

Yes

Yes

Yes

Yes

 

And here are the remote-access and infotainment features that can and can’t be accessed by each user:

 

Remote Access

Primary User

Secondary User

Logged User

Guest User

Driving Data

Yes

Yes

No

No

Vehicle Status

Yes

Yes

No

No

Vehicle Health Report

Yes

No

No

No

Parking Position

Yes

Yes

No

No

Horn and turn signals

Yes

Yes

No

No

Remote lock and unlock

Yes

Yes

No

No

Anti-theft alert

Yes

Yes

No

No

Area alert

Yes

No

No

No

Speed alert

Yes

No

No

No

Remote auxiliary heater

Yes

Yes

No

No

Remote ventilation

Yes

Yes

No

No

Remote Climatisation

Yes

Yes

No

No

e-Manager

Yes

Yes

No

No

Departure times

Yes

Yes

No

No

 

Online infotainment

Primary User

Secondary User

Logged User

Guest User

Online map update

Yes

Yes

Yes

Yes

Online traffic information

Yes

Yes

Yes

Yes

Online Route calculation

Yes

Yes

Yes

Yes

Parking

Yes

Yes

Yes

Yes

Petrol stations

Yes

Yes

Yes

Yes

Charging stations

Yes

Yes

Yes

Yes

Natural Voice Control

Yes

Yes

Yes

Yes

Online destination and route import

Yes

Yes

No

No

Voice to Text

Yes

Yes

Yes

Yes

Internet radio

Yes

Yes

Yes

Yes

Apple Music

Yes

Yes

Yes

Yes

Tidal

Yes

Yes

Yes

Yes

General availability of the service
Country
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Andorra
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Albania
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Austria
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Bosnia & Herzegovina
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Belgium
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Bulgaria
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Switzerland
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Cyprus
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Czechia
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Germany
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Denmark
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Estonia
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Spain
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Finland
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France
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Gibraltar
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Greece
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Croatia
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Hungary
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Ireland
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Italy
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Lithuania
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Luxembourg
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Latvia
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Montenegro
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Macedonia
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Malta
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Netherlands
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Norway
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Poland
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Portugal
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Romania
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Serbia
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Sweden
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Slovenia
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Slovakia
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Ukraine
Models
model
Ateca
From production 34/2020
model
Ibiza
From production 36/2020
model
Arona
From production 36/2020
model
Leon
From production 10/2020
model
Leon Sportstourer
From production 10/2020
model
Tarraco
From production 36/2020
Infotainment

Warning

 

Availability of SEAT CONNECT services may vary based on countries, models, their infotainments, production periods and vehicle‘s equipment. You can use the filter to show services availability of the specific SEAT car. 

You can also check the general availability of SEAT CONNECT services in this tool, but it is for informative purposes only. Content changes are reserved. Some features may be available through software updates. For more information please always contact your SEAT Service Specialist.