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We are here to help you.

Updating every customer’s SEAT is our utmost priority.

Taking care of our customers is our number-one priority. That’s why Volkswagen AG has worked non-stop to find a technical solution for SEAT vehicles with an EA189 diesel engine involved in the NOx incident. We are pleased to inform you that we are now implementing the solution for all vehicles involved.

We would like to invite you to make an appointment with an official SEAT Service Center for the implementation of the software update completely free of charge.

We would also like to clarify that all new SEAT cars equipped with EU6 engines are not involved in this issue. None of the cars that SEAT currently manufactures has the EA189 engine. In any case, please rest assured that all SEAT cars conform to the highest possible technical and safety standards.

EA189 technical video.

Find out all the relevant information in the following video.

Check your car easily.

It is easy to find out if your car needs updating. Just type your VIN number into the handy widget, and it will let you know if it is necessary.

The VIN Number.

What is my VIN number?

Your VIN number is simply a string of 17 letters and numbers that is unique to your car. It lets us know if your car needs an update.

How do I find my VIN number?

The easiest way to find it is by standing outside the car on the driver’s side, and look at your steering wheel through the windscreen. You will see it there, etched into the windscreen.

How else can I find my VIN number?

Your VIN can also be found by simply checking Section E of your Registration Certificate. As it is the Vehicle Identification Number, it is completely unique to your car.

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What is my VIN number?

Your VIN number is simply a string of 17 letters and numbers that is unique to your car. It lets us know if your car needs an update.

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How do I find my VIN number?

The easiest way to find it is by standing outside the car on the driver’s side, and look at your steering wheel through the windscreen. You will see it there, etched into the windscreen.

Icon card

How else can I find my VIN number?

Your VIN can also be found by simply checking Section E of your Registration Certificate. As it is the Vehicle Identification Number, it is completely unique to your car.

Want to know more about Diesel Engines?

Data Protection Basic Information

Data Controller:      
SEAT, S.A.            

Purposes:
Verify if your vehicle is an affected Volkswagen diesel engine, and contact you to manage your request.

Legitimacy:
Consent of the data subject.

Recipients:
In order to manage your request, where necessary, SEAT, S.A. may communicate your personal data to the Importer in your country or to your SEAT SERVICE. If your Importer or SEAT SERVICE is located outside the EU, this might involve a necessary international transfer of your data.

Right of data subjects:
You have the right to oppose the processing, to access, rectify and erase the data, as well as other rights which are detailed in the Privacy Policy, by written request addressed to SEAT, S.A - International Customer Care Department (PRD13) – Autovía A-2.Km.585, Martorell, Barcelona (Spain),  or by sending an email to: customercare@seat.es

Additional information 
Additional information can be found in the Privacy Policy.

*This website has been created by SEAT, S.A. (“SEAT”) to provide information about the cars assembled with an affected Volkswagen diesel engine. By filling in the form available at the website [and clicking the checkbox], you unconditionally warrant and represent that:

-        You are the legitimate owner of the vehicle whose VIN number has been provided through the form, or that you are the legal representative of any such owner and that you have expressly been authorized to look this information up; and

-        You will not disclose, except for exercising any legal rights you may be entitled to, any information you may gain access to. Inter alia, you will not publish neither offline or online, the VIN number or any other information available at the website created by SEAT.

Please, note that the system only checks VIN numbers of the SEAT brand and the result will directly depend in entering the data correctly.

The breach of any of the aforementioned representations will have legal consequences, being SEAT entitled to bring any actions as permitted by law in the defense of its legitimate interests.

Any personal data provided through the form will be included in a data filed owned by SEAT, with registered address at Autovía A-2, km 585, 08760 - Martorell (Spain), and will only be processed to manage your query.

The user authorizes SEAT, S.A. to transfer the data provided through the form to the importer of his country for same purposes described above. The importer information could be found in the local SEAT websites.  You can get access to the SEAT local websites by clicking on “Change Country” (link located in the footer of this website).

You may exercise, under the terms and conditions set forth by the applicable law, the right to access to, rectify and/or cancel your personal data, as well as to oppose to a given data processing by means of a communication addressed to customercare@seat.es.

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